Registering new members, storing their information and updating it all season long can take serious time and effort. Cut this time down significantly with teamo and our automated registration process!
With teamo, as soon as a new member registers to your team or club, all details are added to your online club database. This includes information such as contact details, date of birth, teams, along with any other information you have asked for in your bespoke registration form.
In your Club Settings, you can turn on the option to mark a user as "inactive" until they complete all of the required information. This means that a user will not show in the Members Center, in group chats, on teamsheets or be able to access the app until all details are completed. You can then search for the word "inactive" in the Member's Center and Payments Center to view any users who have attempted registration but not fully completed it and contact them asking them to fill in the form in order to access their Teamo and become a fully active member.
With varying levels of access depending on a member's role, certain information is only available to members. Admins and Section Managers are the only people who have access to the Member Center and Section Managers will only be able to view information relating to members in their section. For example, if a member was set as Men's Section Manager, he would only be able to see member information for the players in this section, and not the Ladies or Junior Section.
Not with teamo! When a player's details change, they can automatically update this in their Profile on their own account. This will automatically update in the Member's Center and removes the middle man (you)! You always have up-to-date information and never have to update player details.
Yes, on mobile, you are able to quickly view your member engagement analytics which outlines usage over the last month.
Alongside this, you will also receive a Monthly Snapshot email with statistics relating to chats, fixtures, and payments, with percentage comparisons to the previous month.
This is a desktop-only feature. Once you have logged in on teamo, head to Manage Club > Member's Center.
To view information for a particular section, click the arrrow next to Whole Club and choose from the Groups that appear on the right hand side then click Done.
Use the Search Bar at the top of page to search for any team name. This will show only members linked to that team.
Yes, head to the Member's Center on desktop and choose Download from the right-hand side menu. This will open up a pop up to check you have consent to download the info then you can choose to Download Current View or Download Wizard.
Download Wizard will allow you to choose what pieces of information you'd like to download from Members Profiles, Registration Forms, and Payments/Memberships.
The Download Current View option will download the information that you view when opening the Member's Center. This is basic membership information such as Name, Email, Guardian Details etc.
The Download Wizard allows you to download further member information along with the basic membership info that you have created on your bespoke registration form e.g. medical details, school, declaration/consents.
Head to the Member's Center on desktop and choose Download from the right hand side menu. This will open up a pop up to check you have consent to download the info then you can choose to Download Current View or Download Wizard.
Choose Use Download Wizard. Here you will be able to select the fields you wish to download from the main Profile - choose First Name, Last Name.
Then select the Fields dropdown menu > Registration Form to then tick and select Medical Information field from the list of questions on your unique registration form. Once you have selected the fields, they will appear in the right hand column and you can use the two lines next to each field to rearrange the order of the columns if you wish before selecting Download. This will then download your report and simply select Click to Download to open it in a spreadsheet format.
Head to the Members Center on desktop and choose Download from the right hand side menu. This will open up a pop up to check you have consent to download the info then you can choose to Download Current View or Download Wizard.
Choose Use Download Wizard. Here you will be able to select the fields you wish to download from the main Profile - choose First Name, Last Name, Email..
Then select the Fields dropdown menu > Payments/Membership to then tick and select Membership Invoice - Paid Amount field from the list of questions on your unique registration form.
Once you have selected the fields, they will appear in the right hand column and you can use the two lines next to each field to rearrange the order of the columns if you wish before selecting Download. This will then download your report and simply select Click to Download to open it in a spreadsheet format.
When using Download Wizard you can reorder by selecting the grippers next to the fields in the Order section and dragging them up or down to rearrange the order.
When you open the Member's Center, select the section you wish to download the information for or select Whole Club in the top right corner to Select Club Section.
Head to Manage Club > Registration and turn on Members details are compulsory.
Head to Manage Club > Registration and turn on Hide New Members.
If you head to Manage Club > Member's Center or Payment Center, you can use the search inactive which will produce a list of any members who have attempted to join but not completed registration.
Head to Manage Club > Edit Club Details and turn on Squad admins only.
We will do our best to get back to you as soon as possible.