The Members Center in Teamo centralises and organises all your team or club’s member information in one place. This significantly reduces administrative work, streamlining operations and ensuring that your member data is always accurate and up to date.
The Members Center is accessible on desktop via Manage Club > Member's Center.
Filter by Section or Team:
- Click the arrow next to Whole Club to select a specific section, or use the search bar to filter by team name.
- You can also click Configure in the bottom left to customise the data displayed in your current view.
Season Opt-In Settings:
- Access and set up your season opt-in by clicking the three dots next to it in the settings menu. For more information, refer to our Season Opt-In Page.
When selecting a member, you can view their profile, including:
- Contact Info, Preferences, and Registration Form Answers.
- Team and Group Profile
To view the club from their perspective (useful for resolving queries), click the three dots and select Assume User.
- Select the User: Go to the Members Center and choose the user.
- Click the Cog Icon: Next to their name, click the cog icon.
- Assign to Team: Choose the appropriate team or group.
- Edit Role: Set the role as Player, Captain, Manager, or Guardian.
To ensure members complete all necessary registration fields:
- Mark as Inactive: Inactive members are hidden from the Member's Center, team chats, and teams until all required fields are filled.
- To track incomplete registrations, search for "inactive" in the Members or Payments Center and follow up with users to complete their registration.
Members can update their own details in their profile, ensuring your database is always accurate without requiring admin intervention.
The tools icon provides various features to manage your club efficiently:
- Sync with GMS/PlayCricket
- Send Notifications
- Download View
- Add/Remove Members
- Squad Allocator/De-allocator
- Team Migration Tool
- Season Opt-In
- Edit Shirt Numbers & Positions
- Review Guardians
- Chase Registration Forms
- Import Contacts
- Send Invitations
- Manage App Versions
- Import Member Numbers
You can download member data in two ways:
Download Current View: Exports basic membership information (e.g., Name, Email, Guardian Details).
Download Wizard: Customise the data you want to download, including additional details from member profiles, registration forms, and payment history.
- Steps for Download Wizard:
- Select the fields you want to include (e.g., First Name, Medical Information).
- Rearrange the columns if needed.
- Click Download to receive the file in spreadsheet format.
This is a desktop-only feature. Once you have logged in on teamo, head to Manage Club > Member's Center.
To view information for a particular section, click the arrrow next to Whole Club and choose from the Groups that appear on the right hand side then click Done.
Use the Search Bar at the top of page to search for any team name. This will show only members linked to that team.
Yes, head to the Member's Center on desktop and choose Download from the right-hand side menu. This will open up a pop up to check you have consent to download the info then you can choose to Download Current View or Download Wizard.
Download Wizard will allow you to choose what pieces of information you'd like to download from Members Profiles, Registration Forms, and Payments/Memberships.
The Download Current View option will download the information that you view when opening the Member's Center. This is basic membership information such as Name, Email, Guardian Details etc.
The Download Wizard allows you to download further member information along with the basic membership info that you have created on your bespoke registration form e.g. medical details, school, declaration/consents.
Head to the Member's Center on desktop and choose Download from the right hand side menu. This will open up a pop up to check you have consent to download the info then you can choose to Download Current View or Download Wizard.
Choose Use Download Wizard. Here you will be able to select the fields you wish to download from the main Profile - choose First Name, Last Name.
Then select the Fields dropdown menu > Registration Form to then tick and select Medical Information field from the list of questions on your unique registration form. Once you have selected the fields, they will appear in the right hand column and you can use the two lines next to each field to rearrange the order of the columns if you wish before selecting Download. This will then download your report and simply select Click to Download to open it in a spreadsheet format.
Head to the Members Center on desktop and choose Download from the right hand side menu. This will open up a pop up to check you have consent to download the info then you can choose to Download Current View or Download Wizard.
Choose Use Download Wizard. Here you will be able to select the fields you wish to download from the main Profile - choose First Name, Last Name, Email..
Then select the Fields dropdown menu > Payments/Membership to then tick and select Membership Invoice - Paid Amount field from the list of questions on your unique registration form.
Once you have selected the fields, they will appear in the right hand column and you can use the two lines next to each field to rearrange the order of the columns if you wish before selecting Download. This will then download your report and simply select Click to Download to open it in a spreadsheet format.
When using Download Wizard you can reorder by selecting the grippers next to the fields in the Order section and dragging them up or down to rearrange the order.
When you open the Member's Center, select the section you wish to download the information for or select Whole Club in the top right corner to Select Club Section.
How do I turn on the option so that members are unable to use Teamo unil they have completed the compulsory registration information?
Head to Manage Club > Registration and turn on Members details are compulsory.
Head to Manage Club > Registration and turn on Hide New Members.
I would like to view a list of members who have tried to join but not fully completed the registration so are inactive members. As an admin, how do I do this?
If you head to Manage Club > Member's Center or Payment Center, you can use the search inactive which will produce a list of any members who have attempted to join but not completed registration.
Members who haven't completed registration are marked as "inactive" and don't appear in normal searches.
- Go to Manage → Members Centre
- In the search bar, type "inactive"
- Press Enter - this shows all inactive members
- Find your member in the list
- Click on the inactive member's profile
- Click the three dots (⋮) in their profile sidebar
Select "Mark as Active"
- They created an account but didn't complete the registration questions
- They were invited but haven't logged in yet
- A guardian created a child profile, but didn't finish the setup
