Merchandise Products

Merchandise Products can now be set up, ordered, & promoted through Teamo! Joining our memberships, match fees, training fees, and social event tickets, merchandise products provide another avenue through which you can process another pivotal factor of your club management all in one place on Teamo. 

Displayed as ‘Other’ in your Club Products section, you can create the Merchandise product by filling in its details as you would with any other product on Teamo, along with the ability to add images, dictate where they will be promoted to your members, and use the concessions to add different size options to your club merchandise.

Club Admins can create a Merchandise Product by heading into Club Products > Create Product > Selecting ‘Other’. Once the normal details have been filled out in the product builder, you can then add Media to the product, where up to 5 images can be added! You can also reorder these photos by dragging them either way to place them where you wish.

Another feature specific to this product type is the Promotion page. Here, you can choose where the product is shown within your members’ platforms! Where the merchandise is displayed for them, there will also be a ‘Buy Now’ option below, where they can be redirected to purchase the product.

As for where you can display the merchandise for your members, your options will include the Newsfeed, the Payments page below their current invoices, and the checkout area. When your members purchase a membership, it will appear here as an optional addition to their basket.

This will depend on where you have selected to promote the product! If you display it everywhere, the user will most likely see the product inside their newsfeed. As they scroll down the match scores, Instagram posts or other newsfeed posts, there will be a merchandise block in there too, containing all merchandise products that have been promoted to the Newsfeed. 

Upon clicking into the products you can scroll through the displayed media that showcases the item. Before the user selects ‘Buy Now’, they might want to check the different size options which are set up as Concessions. Other options such as Colours can also be added here! 

Once a product has been paid, the purchase will be shown in your purchase history, similar to paid match fees or memberships.

Admins & Managers can head into their Team Payments section through the Main Menu, & select the ‘Orders’ tab. Admins can filter this view by team or club section.

There are three separate tabs in this section. These are ‘Ordered’, ‘Paid’, & ‘Fulfilled’. 

‘Ordered’ indicates when the member has clicked pay but does not have a card saved on their account, or the product is not linked to a payment account. The user will then have an unpaid invoice inside their payment section for the item. 

‘Paid’ signifies that the member has paid for the product, but they haven’t received the product yet. The order can be marked as ‘Fulfilled’ once they have!

‘Fulfilled’ means that the user has successfully paid for & received the product in question. This can be used as a history of who has purchased what!