Teamo - Club Management Made Easy

Teamo - Club Management Made Easy

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Guide to setting up Children and Guardians

25 November 2024 | lucy chatwin
Guide to setting up Children and Guardians

Ensuring your child's account is set up correctly and linked to the appropriate guardians is essential for a smooth club registration experience. This guide walks you through creating a child account, linking multiple guardians, and managing these connections.

How to Create Your Child’s Account and Add Multiple Guardians

Joining the Club and Initial Registration:

  • Begin by completing the junior registration form.
  • If you’re registering as a guardian, enter your details first. Then, proceed to fill in your child’s information.
  • Note: If your child doesn’t have their own email or phone number, leave those fields blank.


Adding Another Guardian:

  • On the "Confirm Details" page, select the option to add another guardian. This step prevents duplicate child profiles by allowing a second parent or guardian to be linked directly to the child’s account.



Approval Process:

  • Once submitted, your application will be placed in the club’s waiting room for approval.
  • Only one parent needs to create the child’s account, after which guardians can be added.

Adding a Child to Your Profile (If You Already Have the App)

Open the app:

  • Click your Profile Icon (top-left corner of the home page).
  • Select your name.
  • Click 'Add' next to the Family Icon, then choose Add Child.
  • Enter your child’s details. If your child will not log in to their account, leave the Phone Number and Email fields blank.



To add another guardian:

  • Click your Profile Icon.
  • Select your name.
  • Select your Child.
  • Click 'Add' next to the Family Icon. 
  • Fill in the details for the new guardian.

How to Unlink a Child from a Guardian (Admin Process)

When a child turns 18, they can choose to disconnect from a guardian's account, although staying linked is optional. Members must request an admin’s assistance to make this change.

For Admins:

  • Navigate to the Members Centre.
  • Locate the parent’s profile.
  • Select the Family Icon, find the link between the child and guardian, and choose Remove Link.

How to Add or Adjust Guardian Links (Admin Process)

Admins can also add or modify family links when necessary:

  • In the Members Centre, locate the guardian’s profile.
  • Select the Family Icon.
  • To connect a child to a guardian:
  • Choose the correct direction (guardian-to-child or child-to-guardian).
  • Complete the details and confirm.


By following these steps, you can ensure that child accounts and guardian links are set up and managed efficiently, creating a seamless experience for all members.

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