Notifications

In-app notifications are sent to players so they can keep up to date with all team news in real-time

Teamo notifies users via in-app notifications and email to ensure that you can communicate with your members instantly, whether they are online or not.

Notifications can be sent in seconds to alert members of last minute venue changes or cancellations.

"I have multiple players who have not responded with their availability. Can I send a notification to remind them to?"

You can easily send out a friendly reminder to members that have yet not replied with the tap of a button. They will then receive a new push notification or email reminding them to respond to the event.

Custom Notifications:

Use custom notifications to announce club news, chase missing payments and even redirect members to a specific webpage.

Located in the Members Center on both smartphone and desktop, custom notifications allows you to send notifications directly to your members.

These alerts can be used to redirect members to a specific web page, update your member and also direct them to a specific page in-app such as payments due.

I am not receiving notifications on my phone. What do I need to do?

Head to your Phone Settings > Notifications > Teamo and ensure that you have notifications enabled.

As a manager, can I turn off response notifications in the app?

To manage your notifications for event notification responses, head to Account > Settings > Events. Choose which availability responses you wish to receive.

Can I turn off new member joined notifications?

Yes, to turn off new member alerts, head to Account > Manage Club > Edit Club Details > Toggle On/Off New Member Alerts.

Can I reduce the number of notifications that aren't urgent?

Yes, to reduce your notifications go to Account > Settings > Reduce Notifications.

How do I manage the email notifications that I receive?

At the bottom of all emails there is a link which will allow you to change your email preferences. Remember to save your changes once you have gone through each one!

You can also manage your email preferences by clicking on your profile icon > Settings > Email Preferences > Amend > Save

How do I send custom notifications on desktop?

On your desktop, head to Manage Club > Members Center.
On the right hand side menu, select Custom Notifications.
Search for individuals or groups using the search bar, and tick the relevant recipients using the tick boxes on the left hand side.
Specify the message you want to accompany the notification, such as "Don't forget to pay your match fees" or "Order your team kit on this web page".
Select whether or not you want the notification to be appear on your player's home screen.
Add a link to a web address, or specific screen in the app (such as payment page or group chat), so your players can be directed instantly to the right place.
Finally press Send Notifications.

How do I send notifications on mobile?

Head to Account(top left corner) > Manage Club > Send Notifications.
Select Notification.
Select the recipients (teams/groups) you would like to send a notification to, then Done.
Specify the message you want to accompany the notifications, such as "Do not forget to pay your match fees" or "Order your team kit on this web page".
Select whether or not you want the notification to appear on your player's home screen.
Add a link to a web address, or specific screen in the app (such as payment page or group chat), so your players can be directed instantly to the right place.
Finally press Send Notifications.

Can I send custom notifications to indivudals on mobile?

At the moment, you can only send to existing groups, teams or sections on mobile.

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