Parent / Guardian Access

Parent/Guardian Access

Teamo simplifies managing sporting schedules for families, allowing parents and guardians to co-manage junior club members' availability, team calendars, newsfeeds, and chats—even if junior members have their own mobile phones.

How to Create Your Child’s Account and Add Multiple Guardians

Joining the Club and Registration:

Complete the junior registration form.
If registering as a guardian, enter your details first, then fill in your child’s information.
Leave the email or phone number fields blank if your child doesn’t have their own.

Adding Another Guardian:

On the "Confirm Details" page, select the option to add another guardian.
This step links a second parent/guardian to the child’s profile, preventing duplicate profiles.

Approval Process:

Once submitted, the application is placed in the club’s waiting room for approval.
Only one parent needs to create the child’s account; additional guardians can be added later.

Adding a Child to Your Profile (For Existing Users)

Open the App:

Click the profile icon (top-left corner).
Select your name.
Tap 'Add' next to the Family Icon and choose “Add Child.”
Enter your child’s details. Leave the Phone Number and Email fields blank if the child will not log in.

Adding Another Guardian:

Click your profile icon and select your name.
Choose your child’s profile, tap 'Add' next to the Family Icon, and fill in the new guardian’s details.

Adding Contact Details for a Child:

Navigate to their profile via the profile icon.
Select their name, click the edit icon in the top right corner, and insert their contact information.
Save the changes so the child can log in with their own credentials.

Features and Functionality

Contacting Guardians: Coaches can easily contact parents or guardians through the app. Relationships are clearly summarised for better organisation, so managers and captains know who they’re communicating with.
Child Protection:
Parents and guardians are copied into all communication, ensuring transparency.
Any chat can be reported to club admins, welfare officers, or Teamo support to address misconduct.
Clear Communication: Family connections and communication pathways are streamlined to ensure efficient coordination.

Teamo makes it easy to manage your family’s sporting activities while ensuring clear communication and child protection. For further assistance, access the Support Chat directly in the app.

How can I add another guardian for my child?

During the registration process, on the "Confirm Details" page, you can select the option to add another guardian. This will link the second guardian to the child’s profile. You can also add additional guardians later via your profile.

Can I manage my child's availability and team calendar through the app?

Yes! Teamo allows you to manage your child’s availability, view team calendars, and keep up with newsfeeds and chat updates directly within the app.

Can I update my child’s contact information after their account is created?

Yes, you can update your child’s contact information by going to their profile, clicking the edit icon in the top right corner, and saving the updated details.

How do I ensure that only the relevant guardians are connected to my child’s profile?

When adding a new guardian, simply ensure you link the correct contact information to your child’s profile. Teamo prevents the creation of duplicate profiles, ensuring that only the designated guardians are associated with your child’s account.

What happens if my child doesn’t have their own phone?

Even if your child doesn’t have their own phone, you can still manage their availability, team schedules, and communication through the app using your own account. They will not need their own login credentials unless they wish to interact independently within the app.

Teamo - Club Management Made Easy