Teamo - Club Management Made Easy

Teamo - Club Management Made Easy

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Products

Products

Teamo offers a variety of customisable products to enhance your club's operations. Below is a detailed overview of the available products and how to use them effectively.

Product Types

Memberships - Memberships are our biggest product and can be tailored to suit your club's needs: set up memberships as one-off payments or in instalments, assign memberships to members or allow them to purchase directly and simplify the payment process for your members.

Match Fees - Link match fees directly to events for seamless payment collection. For example: Senior Match Fee and Junior Match Fee

Tickets - Perfect for training fees or social events. Note: Tickets can only be linked to events.

Passes - Passes offer flexibility and are designed for supplementary options, such as: seasonal passes, additional subscriptions and event tickets

Merchandise - Add your club’s kit shop to Teamo, allowing members to purchase items directly from the newsfeed or their payment section.

Donations - Set up donation products to support your club's fundraising efforts.

Fines - Create fine products for specific scenarios, such as: red card fines and yellow card fines

How to Create a Product

  1. Go to Manage Club.
  2. Select Club Products.
  3. Click Create and choose the product type.
  4. Fill in the required details.

Scheduled vs. Periodic Instalments

Membership payments can be structured as:

  • Scheduled: Payments occur on specific dates.
  • Periodic: Payments occur when the user selects pay or sets up the date for their mandate

Concessions

You can add concessions to any product to provide tailored pricing for specific groups, such as:

  • Students
  • Managers



How to Add Concessions

  1. Create your product and fill in the relevant details.
  2. Before saving, select Add Concession.
  3. Enter the details for each concession. There is no limit to the number of concessions you can add.


Product Groups

Organise your products into groups to make the club products section more user-friendly and help members find the right options. For example:

  • Junior vs. Senior Memberships
  • One-off Payments vs. Instalments


How to Create a Product Group

  1. Go to Manage Club > Club Products.
  2. Select Create Group next to Memberships.
  3. Group your membership options.


How to Create a Membership Product - Mobile Phone

How to Create a Match Fee Product - Mobile Phone

How to Add a Match Fee to an Event - Mobile Phone

How to Create a Ticket - Mobile Phone

How to Add a Ticket to an Event - Mobile Phone

How to Create a Pass - Mobile Phone

How to Add a Pass to Multiple Events - Mobile Phone

How do I make a membership available for specific teams?

You can restrict memberships to specific teams, groups, or sections. This ensures members see only the relevant membership options. You can do this when creating your product by setting the teams that each product is available to.

Can I set up installments?

Yes, you can choose between one-off payments or instalments. For instalments:

  • Turn on the Pay in Instalments option.
  • Select the number and frequency of instalments.

How do I set up concessions?

  1. Create your product and complete the details.
  2. Before saving, select Add Concession and fill out the necessary information.

What is a card charge?

Enabling card charges is an optional feature that helps cover transaction fees, including:

  • Stripe (1.4% + 20p)
  • GoCardless (1% + 20p)
  • Teamo (1%, minimum 5p)

What is a limited time period?

This feature allows you to:

  • Set a deadline for purchases.
  • Offer early bird pricing.

What does the treasurer only button mean?

This means only admins will be able to see this product, members will not be able to purchase it.

How do I make my product accessible for autopay?

  1. Create your product and complete the details.
  2. Enable the Autopay toggle in the payment settings to include the product in members' autopay statements.

How do I make the product mandatory to purchase?

When editing the teams that the product is available to you will need to turn on required if in team toggle. 

You should also ensure that the membership requirement section of club products has the relevant teams in it. This will ensure all members within your club participating in a team will have a membership.

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