Teamo offers a variety of customisable products to enhance your club's operations. Below is a detailed overview of the available products and how to use them effectively.
Memberships - Memberships are our biggest product and can be tailored to suit your club's needs: set up memberships as one-off payments or in instalments, assign memberships to members or allow them to purchase directly and simplify the payment process for your members.
Match Fees - Link match fees directly to events for seamless payment collection. For example: Senior Match Fee and Junior Match Fee
Tickets - Perfect for training fees or social events. Note: Tickets can only be linked to events.
Passes - Passes offer flexibility and are designed for supplementary options, such as: seasonal passes, additional subscriptions and event tickets
Merchandise - Add your club’s kit shop to Teamo, allowing members to purchase items directly from the newsfeed or their payment section.
Donations - Set up donation products to support your club's fundraising efforts.
Fines - Create fine products for specific scenarios, such as: red card fines and yellow card fines
Membership payments can be structured as:
You can add concessions to any product to provide tailored pricing for specific groups, such as:
How to Add Concessions
Organise your products into groups to make the club products section more user-friendly and help members find the right options. For example:
How to Create a Product Group
You can restrict memberships to specific teams, groups, or sections. This ensures members see only the relevant membership options. You can do this when creating your product by setting the teams that each product is available to.
Yes, you can choose between one-off payments or instalments. For instalments:
Once a membership product is created, you cannot change it from a one-off payment to installments (or vice versa).
The payment structure is fundamental to how Teamo and Stripe process the payment. Changing it after creation could cause issues with:
Yes! Create two products:
Assign both to the same group. Members will see both options and can choose.
Once a member pays the first instalment:
Enabling card charges is an optional feature that helps cover transaction fees, including:
This feature allows you to:
This means only admins will be able to see this product, members will not be able to purchase it.
When editing the teams that the product is available to you will need to turn on required if in team toggle.
You should also ensure that the membership requirement section of club products has the relevant teams in it. This will ensure all members within your club participating in a team will have a membership.
Turn on the "Treasurer Only" setting for each product you want to hide.
Step-by-Step Instructions
When "Treasurer Only" is enabled:
Step-by-Step: Create New Season
Select "No" if you still need to set up products
Step-by-Step: Copy Products from Previous Season
Step-by-Step: Archive Old Season & Go Live
Teams and groups automatically migrate to the new season, member profiles are preserved, and outstanding payments can still be collected. However, please note: products in the archived season become read-only
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