Teamo offers clubs the ability to grant specific access to certain individuals, ensuring a safe and secure environment for all users. There are various levels of access within a Teamo Club, each tailored to different responsibilities. This page provides a comprehensive overview of club roles and accessibility. The club roles include:
A Club Admin has the highest level of accessibility. Typically a Chairperson, Secretary, or senior committee member, a Club Admin is responsible for effectively setting up the club. This includes managing registration forms, setting up teams and club sections, and ensuring members complete their profiles correctly. Club Admins have access to every section of the club and can edit calendar events, payments, and the waiting room. The number of admins allowed depends on the package purchased through Teamo:
To utilise your admins effectively, delegate tasks to manage the demanding setup process. Larger clubs with access to more admins should assign specific roles and responsibilities to ensure smooth operations.
The Club Section Manager is not considered an admin, you can assign this role to as many users as required. They have access to all information within their designated club section, such as player information, team sheets, and match fees. Typically, this role is given to coaches overseeing multiple teams, like a Men’s Club Captain, Ladies' Club Captain, or Head of Juniors. Club Section Managers can create events and assign match fees, but their accessibility is limited to these functions. This role supports the club by allowing Club Admins to delegate responsibilities, ensuring overall club efficiency.
A Sub-Section Manager has similar access to a Club Section Manager but is limited to their sub-section. For example, a Performance Coach or an U18’s Head Coach might hold this role. They can access player info, attendance reports, events, and more within their sub-section. Like the Club Section Manager, this role facilitates delegation within the club.
The roles of Team Manager and Captain are interlinked, providing access to the same information. They can access player information for their specific team, such as medical issues and photography consent, allowing a comprehensive view of their squad. They can also create events and matches and assign match fees. This role ensures each team has a dedicated management team within Teamo, promoting efficient club operations. Examples include the U18 A’s Manager or the 1st XI Captain. When assigning these roles, ensure that if a player is also a manager, they are assigned the Captain role to display their availability on the team sheet and event.
The Treasurer is viewed similarly to a Club Admin but with access limited to the club's finance section. Treasurers cannot see the member centre or edit events, but they can access all financial data, such as match fees, memberships, and payment information. This allows them to fulfil their role without being granted full Club Admin access.
The Safeguarding Officer has the ability to communicate effectively with all members of the club, which is crucial for fulfilling their role and responsibilities within the organisation. This open line of communication ensures that the Safeguarding Officer can address concerns, provide guidance, and maintain a safe and supportive environment for everyone involved. Recognising the importance of this, Teamo emphasises that it is essential for the Safeguarding Officer to have the capability to engage with all club members.
The Communication Officer of a Teamo club possesses extensive access to all club messaging platforms, including Teamomail and GetSocial, and holds the capability to send notifications to the entire Teamo club. This wide-ranging access allows them to effectively fulfil their role in communicating with club members and making important announcements. Additionally, the Comms Officer has reading access to the entire club's fixtures, ensuring they are well-informed and able to spread relevant information.
The Webmaster role is integral to the management of TeamoSite, as it grants a user complete access to all website features. With this access, the Webmaster can design, edit, and update the website to align with the club’s vision and needs. This centralised control ensures that the website maintains a consistent look and feel, avoiding the potential chaos that could arise from multiple individuals making unsynchronized changes. Furthermore, the Webmaster has the authority to delegate access, selectively granting editing permissions to other individuals when necessary.
The Social Media Manager possesses admin-level access within GetSocial, enabling them to effectively fulfil their role within the club. This access allows the manager to create and post graphics on social media, ensuring a consistent and engaging online presence for the club. Additionally, the Social Media Manager has reading access to all the fixtures and club media, which is crucial for keeping the social media account inclusive and representative of the entire club.
The role of Fixture Secretary within the club is divided into two distinct sections: the All Access Fixture Secretary and the Read-Access Only Fixture Secretary. The All Access Fixture Secretary has the capability to edit all fixtures, although they are not permitted to make changes to the teams. This role grants them access to event details, including timings, match fees, and attendance reports, ensuring they can manage and update fixture-related information efficiently. However, the Read-Access Only Fixture Secretary is limited to viewing the fixtures without the ability to make any edits or alterations. This role is ideally suited for a Fixture Secretary, Umpire Secretary, or similar positions, as it provides them with the necessary access to review fixtures and relevant information required to perform their duties without the responsibility of editing.
A Regular User can access their personal information, message teammates, and view events specific to their group. Their access within the app is limited to their own team. They cannot see other teams' games unless added to those squads. Regular Users are passive members, using the app to show availability and view their team's information without contributing to club management.
Tap your Profile Icon > Manage Club > Manage Club Roles. Then search for the user, click Teamo Club Admin and finally click Done to save it.
Yes - if you are an admin. Head to your account and click the cog icon beside Teams/Groups and adjust your roles accordingly.
If you go into Manage Club Roles you can click the 'x' to remove their permissions. Note: If a user is an admin and a webmaster for example, this is classed as two roles, so you will need to click the 'x' twice.
To change a member's level of access, head to their account. You can either search for their name using the search bar or head to their team and find them that way. Once you have found them, select their profile. Scroll down to Teams/Groups and select the cog icon next to this. Here you can change a member's access for sections and/or teams, by tapping the P (Player), C (Captain), G (Guardian) or M (Manager).
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