Collect Tickets

Welcome to your comprehensive guide on managing tickets for events. Whether you’re an admin or a parent, this guide provides step-by-step instructions to navigate the ticketing process efficiently.

How to Create a Ticket:

1. Access the Management Dashboard: Navigate to the "Manager Club" section.
2. Select Club Products: From the options available, choose "Club Products."
3. Initiate Ticket Creation: Click on "Create," then select "Ticket."
4. Enter Product Details: Fill in the necessary information about the ticket, including name, description, and any specific details.
5. Input Payment Information: Provide the payment details, including pricing and any applicable fees.
6. Add Concessions (if relevant): If there are concessions or discounts available, make sure to include them in this section.
7. Create Product: Once all information is filled in, click "Create Product" to finalise the ticket.

How to Attach Tickets to an Event

1. Locate the Event: Go to the specific event, whether it’s a training session or a social gathering.
2. Edit Event Settings: Click on the three dots (•••) next to the event title, then select "Edit Event."
3. Enable Paid Event Toggle: Turn on the toggle for "Paid Event."
4. Select a Training Fee: Choose the appropriate fee that corresponds to the tickets.
5. Save Changes: Click "Save Event" to ensure that the ticket options are linked to the event.

How to Collect Payments and Check Ticket Purchases

1. View the Event Summary: Access the event and select "Summary."
2. Mark Member Attendance: Here, you can mark attendance for members who have participated.
3. Review Ticket Purchases: If there are members who have not purchased a ticket, a pop-up will appear informing you. Select "OK" to proceed.
4. Edit Concessions: You will be directed to a page where you can edit concession details for specific users. Make the necessary adjustments and select "Done."
5. Notify Users: After editing, you will have the option to notify users about their ticket status.
6. Confirm Fees: Once everything is confirmed, return to the summary and select "Payments" to check who has paid and identify any outstanding invoices.

How to Buy Tickets Attached to an Event

1. Navigate to the Event: Go to the specific event you’re interested in.
2. Find the Event Information: Scroll down until you see the event details.
3. Select the Ticket Option: Click on "Buy" next to the ticket.
4. Add Your Name: Select the "Add" button next to your name to reserve a ticket.
5. Complete the Booking: Click on "Book," then proceed to "Pay" to finalise your purchase. This action will automatically add you to the payment list for that event.

Alternative Method for Ticket Assignment

If you prefer not to purchase a ticket immediately, you can still be assigned a ticket. When the admin or manager takes attendance at the event, a ticket will be assigned to you automatically. This ticket will then appear in your payment section for you to manage later.