Teamo Web Shops allow your club to extend its reach and boost revenue by selling merchandise and event tickets to both members and non-members — all through a professional, club-branded online storefront.
This guide walks you through everything you need to know to set up and run your web shop successfully.
Teamo Web Shops are an extension of the selling tools already available within the Teamo app — now accessible through any web browser. This means:
- Sell club merchandise and event tickets outside the app
- Reach non-members and the general public
- Simplify purchases made by guardians or dependents
- Collect custom information before checkout (e.g., menu choices, sizes)
Currently supported product types include:
- Merchandise – Club gear, clothing, and equipment
- Tickets – For social events, fundraisers, games, etc.
- Product Groups – Organise related items into categories
- Pre-Purchase Questions – Gather details like shirt sizes or meal choices
- Dinner tickets with menu selection
- Non-member access to training days (syncs with Teamo attendance registers)
- Merchandise available to the public
Configure Your Web Shop:
Go to Manage Club > Click on the Configure Web Shop banner.
From here, you can:
- Assign a Contact Person – Receives enquiries submitted via the Web Shop Contact Form.
- Set a Shop Order Heading – Appears as the subject line in email receipts.
- Preview Your Web Shop – Make sure everything looks right before going live.
Publish Your Products:
To make products available in your web shop:
- Open any merchandise or ticket item in Teamo
- Use the Publish Options to make it visible online
Note: If a product group contains at least one visible item, the whole group will appear in the shop.
- Add Product Images – Visuals help sell your items
- Keep Descriptions Clear – Make it easy to understand what's being offered
Anyone with the link can access your web shop — not just Teamo users. This allows you to reach club supporters, family members, and the wider community.
No. Purchases can be made by both Teamo users and non-members. This makes it easy for guests, guardians, or the public to buy tickets or merchandise.
To publish a product:
- Go to the product in Teamo (merchandise or ticket)
- Use the Publish Options
- Once published, the item will appear in your live shop
- If the product belongs to a group, the entire group will be shown if at least one item is visible.
Navigate to Manage Club, then click the Configure Web Shop banner. You can:
- Set a shop contact person
- Add a shop order heading (shown on email receipts)
- Preview your shop before publishing
Yes. You can set up Pre-Purchase Questions for products — ideal for collecting:
- T-shirt sizes
- Dietary requirements
- Player names or team info
Teamo Web Shops use Stripe to handle card payments. Your club must have Stripe connected to accept payments via the shop.
