Teamo - Club Management Made Easy

Teamo - Club Management Made Easy

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Web Shops

Teamo Web Shops

Teamo Web Shops allow your club to extend its reach and boost revenue by selling merchandise and event tickets to both members and non-members — all through a professional, club-branded online storefront.

This guide walks you through everything you need to know to set up and run your web shop successfully.

What Is a Teamo Web Shop?

Teamo Web Shops are an extension of the selling tools already available within the Teamo app — now accessible through any web browser. This means:

  • Sell club merchandise and event tickets outside the app
  • Reach non-members and the general public
  • Simplify purchases made by guardians or dependents
  • Collect custom information before checkout (e.g., menu choices, sizes)

What Can You Sell?

Currently supported product types include:

  • Merchandise – Club gear, clothing, and equipment
  • Tickets – For social events, fundraisers, games, etc.
  • Product Groups – Organise related items into categories
  • Pre-Purchase Questions – Gather details like shirt sizes or meal choices

Examples

  • Dinner tickets with menu selection
  • Non-member access to training days (syncs with Teamo attendance registers)
  • Merchandise available to the public

How to Set Up Your Web Shop

Configure Your Web Shop:

Go to Manage Club > Click on the Configure Web Shop banner.

From here, you can:

  • Assign a Contact Person – Receives enquiries submitted via the Web Shop Contact Form.
  • Set a Shop Order Heading – Appears as the subject line in email receipts.
  • Preview Your Web Shop – Make sure everything looks right before going live.

Publish Your Products:

To make products available in your web shop:

  • Open any merchandise or ticket item in Teamo
  • Use the Publish Options to make it visible online

Note: If a product group contains at least one visible item, the whole group will appear in the shop.

Tips for a Great Web Shop

  • Add Product Images – Visuals help sell your items
  • Keep Descriptions Clear – Make it easy to understand what's being offered

Introduction to Web Shop - Desktop

Paying and Checking Out - Desktop

Product Groups - Desktop

Ticketed Event Questions - Desktop

Purchasing Multiple Tickets - Desktop

Purchasing a Pass - Desktop

Who can access our Teamo Web Shop?

Anyone with the link can access your web shop — not just Teamo users. This allows you to reach club supporters, family members, and the wider community.

Do customers need a Teamo account to purchase from the web shop?

No. Purchases can be made by both Teamo users and non-members. This makes it easy for guests, guardians, or the public to buy tickets or merchandise.

How do I publish a product to the Web Shop?

To publish a product:

  • Go to the product in Teamo (merchandise or ticket)
  • Use the Publish Options
  • Once published, the item will appear in your live shop
  • If the product belongs to a group, the entire group will be shown if at least one item is visible.

How do I set up or configure our Web Shop?

Navigate to Manage Club, then click the Configure Web Shop banner. You can:

  • Set a shop contact person
  • Add a shop order heading (shown on email receipts)
  • Preview your shop before publishing

Can I collect extra information from customers before checkout?

Yes. You can set up Pre-Purchase Questions for products — ideal for collecting:

  • T-shirt sizes
  • Dietary requirements
  • Player names or team info

What payment methods are supported?

Teamo Web Shops use Stripe to handle card payments. Your club must have Stripe connected to accept payments via the shop.

Our Partners

England Hockey
ECB - Play-Cricket
GB Australian Rules Football
England Hockey
ECB - Play-Cricket
GB Australian Rules Football
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