NEW FEATURE: Ticketed Event Questions

We know that organising events—whether it’s an end-of-season awards night, a club social, or a team dinner—often comes with a lot of behind-the-scenes work. Collecting attendee details like meal choices, kit sizes, or special requests can quickly become a hassle, especially when you have to chase people down for information after they’ve already booked their tickets.

That’s why we’re excited to introduce our newest feature: Ticketed Event Questions. This powerful addition to our ticketing system allows you to collect important information from attendees at the time of booking, making event planning smoother, more efficient, and far less stressful.

With Ticketed Event Questions, you no longer have to rely on last-minute emails or phone calls to confirm attendee details. Instead, you can set up required questions during the event creation process, ensuring you get all the necessary information upfront.

This feature allows you to:

• Gather attendee preferences during ticket purchase – No more follow-ups after the fact.
• Customise questions to fit the specific needs of your event – Whether it’s meal preferences, T-shirt sizes, or travel details, you decide what information to collect.
• Set deadlines for responses – Lock in answers ahead of time to streamline your event planning.
• Easily review and manage attendee answers – View, edit, and even download responses in one place.

Using Event Questions is simple and seamlessly integrates into your existing event setup process.

When setting up a new event, you can now enable the Pre-purchase Questions option. This allows you to:

• Select questions from your club’s existing registration form, such as dietary requirements or emergency contact details.
• Create new, event-specific questions tailored to your needs, like menu choices for dinner or shirt sizes for a team order.

Once the event is live, attendees can book their tickets as usual. However, before finalising their purchase, they will be required to answer the questions you’ve set. This ensures that all necessary details are collected upfront, without additional follow-up.

As an event organiser, you can view all attendee answers in the Review Questions section. If needed, you can also edit responses—for example, if a guest changes their menu selection or submits the wrong information.

To make planning even easier, you can filter responses based on paid and unpaid attendees and download a full list of answers for reference.

Ticketed Event Questions is designed to make event management easier, no matter the occasion. Here are just a few ways this feature can be used:

• Club Dinners & Awards Nights – Collect meal choices in advance to provide accurate catering numbers.
• Sports Tournaments & Team Events – Gather travel details, or uniform sizes.
• Social Gatherings & Fundraisers – Ask about seating preferences, dietary restrictions, or volunteer roles.

By collecting this information before the event, you can ensure everything runs smoothly, avoid last-minute confusion, and give attendees a better experience.

Ticketed Event Questions are now available and ready to use. Whether you’re organising a small gathering or a large club event, this feature will help you stay organised and keep everything running efficiently.

To start using Ticketed Event Questions, simply head to your event setup page and add questions to your tickets today. We look forward to seeing how this new feature helps you create better, stress-free events.

For more information and tutorials head to our help centre page HERE!